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Privacy Policy

A legal disclaimer

Last Updated: August 1, 2025

Jenesis Technologies Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, TremorAI (the "App").

By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App. This policy applies only to information collected through the App and does not apply to any third-party websites, services, or applications, even if they are accessible through our App.

1. Information We Collect

We prioritize user privacy by processing data on-device whenever possible. The App is designed to function without collecting or transmitting personal data to external servers. However, we may collect limited information in the following ways:

a. Information You Provide Directly

  • Account and Subscription Information: If you create an account or subscribe to premium features (e.g., via in-app purchases), we may collect your email address, payment details (handled securely by third-party payment processors like Google Play Billing), and any other information you voluntarily provide, such as feedback or support requests.

  • User Feedback and Support: If you contact us via email or in-app support, we may collect your name, email address, and any details you share about your experience or issues.

b. Information from Third Parties

  • If you sign in or subscribe through Google Play, we may receive limited information from Google, such as your Google account email (for subscription management) or purchase confirmation.

  • Payment information is processed directly by Google Play Billing and is not stored by us.

We do not collect sensitive health data, location data, contacts, photos, or any other personal content unless explicitly provided by you in support communications.

2. How We Use Your Information

We use the collected information for the following purposes:​

  • To Manage Subscriptions and Accounts: To process payments, verify subscriptions, and send service-related communications (e.g., updates or renewal notices).

  • To Communicate with You: To respond to your inquiries, provide customer support, and send important updates about the App.

  • For Analytics and Research: To analyze trends and improve the App's algorithms, always in an anonymized form.

  • For Legal and Security Purposes: To comply with legal obligations, prevent fraud, enforce our terms, and protect the rights, property, or safety of us, our users, or others.

We do not use your data for targeted advertising, profiling, or any purpose unrelated to the App's functionality.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information in limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating the App, such as analytics providers (e.g., Google Firebase), payment processors (e.g., Google Play), or cloud hosting services. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

  • Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request, or to protect against legal liability.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to similar privacy protections.

  • With Your Consent: If you explicitly agree to share your data (e.g., for a research study or partnership).

We ensure that any shared data is minimized and protected through appropriate agreements.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for data in transit (where applicable), secure on-device processing, and access controls. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have control over your information:

  • Access and Update: You can request access to or correction of your personal data by contacting us.

  • Deletion: You can request deletion of your data (subject to legal obligations) or uninstall the App to stop data collection.

  • Opt-Out: You can opt out of analytics collection via your device settings (e.g., limit ad tracking on Android) or by contacting us.

  • Subscriptions: Manage or cancel subscriptions through Google Play settings.

For users in the European Economic Area (EEA), UK, or California (under GDPR, UK GDPR, or CCPA), you may have additional rights, such as data portability, objection to processing, or the right to know about data sales (we do not sell data). Contact us to exercise these rights.

6. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly. If you believe a child under 13 has provided us with personal information, please contact us.

7. International Data Transfers

Jenesis Technologies Inc. is based in Canada. If you are located outside Canada, your data may be processed in Canada or by third-party providers in other countries (e.g., U.S. for Google services). We ensure transfers comply with applicable laws, such as using standard contractual clauses where required.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via in-app notices or email (if we have your address). The "Last Updated" date at the top indicates when changes were made. Continued use of the App after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Jenesis Technologies Inc.
Calgary, Alberta, Canada
Phone: (403) 651 - 9131

For support related to the App, visit our support page within the App or email.

This Privacy Policy is provided in compliance with Google Play Store requirements and applicable privacy laws.

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